Crossway Pediatric Therapy Sick Policy
It is the policy of Crossway Pediatric Therapy that in the event the patient becomes ill, Crossway Pediatric Therapy will utilize the following guidelines for re-admitting patients into treatments as listed below:
Cancel appointment if no one or more of these conditions are present:
● Oral temperature of 100.4 or 38° C or greater within the last 24 hours degrees or above
● Vomiting, nausea or severe abdominal pain
● Marked drowsiness or malaise
● Sore throat, acute cold, or persistent cough
● Red, inflamed, or discharging eyes
● Acute skin rashes or eruptions
● Swollen glands around jaws, ears and neck
● Suspected scabies or impetigo
● Any skin lesion in the weeping stage
● Earache
● Pediculosis (head lice)
● Diarrhea: runny, watery or bloody
● Other symptoms suggestive of acute illness
Return to Therapy Guidelines: Clients must be symptom free for 24 hours prior to therapy. Symptoms include:
● Fever free for full 24 hours
● Symptom free of vomiting, nausea or severe abdominal pain
● Symptom free of marked drowsiness or malaise
● Symptom free of sore throat, acute cold, or persistent cough
● Treated pediculosis (head lice)
● Symptom free diarrhea: runny, watery or bloody
● All health conditions listed above have been treated and resolved
***Please be sure to contact the front office or your child's individual therapist to reschedule your child’s appointment after the illness has been treated and resolved.
Cancel appointment if no one or more of these conditions are present:
● Oral temperature of 100.4 or 38° C or greater within the last 24 hours degrees or above
● Vomiting, nausea or severe abdominal pain
● Marked drowsiness or malaise
● Sore throat, acute cold, or persistent cough
● Red, inflamed, or discharging eyes
● Acute skin rashes or eruptions
● Swollen glands around jaws, ears and neck
● Suspected scabies or impetigo
● Any skin lesion in the weeping stage
● Earache
● Pediculosis (head lice)
● Diarrhea: runny, watery or bloody
● Other symptoms suggestive of acute illness
Return to Therapy Guidelines: Clients must be symptom free for 24 hours prior to therapy. Symptoms include:
● Fever free for full 24 hours
● Symptom free of vomiting, nausea or severe abdominal pain
● Symptom free of marked drowsiness or malaise
● Symptom free of sore throat, acute cold, or persistent cough
● Treated pediculosis (head lice)
● Symptom free diarrhea: runny, watery or bloody
● All health conditions listed above have been treated and resolved
***Please be sure to contact the front office or your child's individual therapist to reschedule your child’s appointment after the illness has been treated and resolved.
Crossway Pediatric Therapy Questions and Answers
Q: When should I NOT bring my child to Therapy?
A: You should not bring your child to therapy if he/she exhibits any of the following:
● COVID positive (follow CDC’s isolation guidance/ CDC Guidance in Spanish)
● COVID exposure (follow CDC’s exposure guidance/ CDC Guidance in Spanish)
● Illness symptoms within the last 24 hours
● Fever: temperature of 100.4° F or 38° C or greater within the last 24 hours
● Diarrhea: Five or more loose, watery stools within 24 hours or one or more instances of diarrhea with in 24
hours.
● Vomiting within the last 24 hours
● Sore throat or difficulty swallowing
● Rash or spots on skin; ringworm infection
● Severe itching
● Mouth sores
● Eye discharge
● Unusual nasal discharge
● Uncontrolled coughing
● Difficulty breathing, wheezing
● Wounds that are not properly covered
Q: When can my child return to therapy?
A: Typically, if your child has been symptom-free for 24 hours, he/she may return to therapy. If your child was treated by
a physician, your therapist may request a note from your doctor stating that your child may return to activities.
Q: What happens if my child becomes ill during a session?
A: If your child becomes ill during a session, the therapist will use his/her discretion in determining whether or not to
cancel the session. You will be notified of any illness that arises during therapy.
Q: If my child has had problems with head lice, when is it OK to come to therapy?
A: Crossway supports the Head Lice Policy of the American Association of Pediatrics. If you know your child has live
crawling head lice, begin a treatment to kill live lice before coming to therapy. Patients diagnosed with live head lice
during a session will be sent home early from therapy. Parents will be advised to go home at the end of the session, be
treated and return to therapy after appropriate treatment has begun. Nits may persist after treatment, but successful
treatment should kill crawling lice.
Q: Can my child’s therapist/Crossway staff administer medications to my child?
A: If you would like your therapist or staff to administer medication, then we must have a documented parent and
doctor approval note on file. Additionally, prescription and non-prescription medicines can only be administered if they
are in their original container and are clearly marked with your child’s first, middle and last name. Prescription
medicines need to be dated with the prescription label clearly noting your child’s name.
Q: What is Crossway Pediatric Therapy policy on Scabies?
A: If your child has scabies or the setting your child is treated in (daycare, school, home, etc.) has had a case of scabies,
please inform your therapist. After your child’s first scabies treatment is complete and/or after measures have been
taken to decontaminate the environment, therapy can resume. Upon return, present a doctor’s note detailing treatment
for scabies.
Q: What should I do if my child is exposed to bed bugs?
A: Notify your therapist right away if there are bed bug issues in your home, your child’s school/preschool environment,
etc. A member of our team will contact you to discuss precautions that can be taken in order to ensure there is not a
disruption in your child’s therapy schedule. You may be asked to supply freshly laundered clothing in a sealed plastic
bag that your child may put on before therapy. Also, we may seal your child’s belongings in a plastic bag upon arrival at
the clinic.
Q: What happens if there is an emergency?
A: In the case of an emergency (e.g., unconsciousness, diabetic shock, stroke or TIA, seizure or any other medical
condition deemed to be an emergency by a Therapist or Crossway staff member), 911 will be called and you the parent
will be notified. Any emergency medical services (ambulance, etc.) given to your child will be the financial responsibility
of the parent and/or guardian.
A: You should not bring your child to therapy if he/she exhibits any of the following:
● COVID positive (follow CDC’s isolation guidance/ CDC Guidance in Spanish)
● COVID exposure (follow CDC’s exposure guidance/ CDC Guidance in Spanish)
● Illness symptoms within the last 24 hours
● Fever: temperature of 100.4° F or 38° C or greater within the last 24 hours
● Diarrhea: Five or more loose, watery stools within 24 hours or one or more instances of diarrhea with in 24
hours.
● Vomiting within the last 24 hours
● Sore throat or difficulty swallowing
● Rash or spots on skin; ringworm infection
● Severe itching
● Mouth sores
● Eye discharge
● Unusual nasal discharge
● Uncontrolled coughing
● Difficulty breathing, wheezing
● Wounds that are not properly covered
Q: When can my child return to therapy?
A: Typically, if your child has been symptom-free for 24 hours, he/she may return to therapy. If your child was treated by
a physician, your therapist may request a note from your doctor stating that your child may return to activities.
Q: What happens if my child becomes ill during a session?
A: If your child becomes ill during a session, the therapist will use his/her discretion in determining whether or not to
cancel the session. You will be notified of any illness that arises during therapy.
Q: If my child has had problems with head lice, when is it OK to come to therapy?
A: Crossway supports the Head Lice Policy of the American Association of Pediatrics. If you know your child has live
crawling head lice, begin a treatment to kill live lice before coming to therapy. Patients diagnosed with live head lice
during a session will be sent home early from therapy. Parents will be advised to go home at the end of the session, be
treated and return to therapy after appropriate treatment has begun. Nits may persist after treatment, but successful
treatment should kill crawling lice.
Q: Can my child’s therapist/Crossway staff administer medications to my child?
A: If you would like your therapist or staff to administer medication, then we must have a documented parent and
doctor approval note on file. Additionally, prescription and non-prescription medicines can only be administered if they
are in their original container and are clearly marked with your child’s first, middle and last name. Prescription
medicines need to be dated with the prescription label clearly noting your child’s name.
Q: What is Crossway Pediatric Therapy policy on Scabies?
A: If your child has scabies or the setting your child is treated in (daycare, school, home, etc.) has had a case of scabies,
please inform your therapist. After your child’s first scabies treatment is complete and/or after measures have been
taken to decontaminate the environment, therapy can resume. Upon return, present a doctor’s note detailing treatment
for scabies.
Q: What should I do if my child is exposed to bed bugs?
A: Notify your therapist right away if there are bed bug issues in your home, your child’s school/preschool environment,
etc. A member of our team will contact you to discuss precautions that can be taken in order to ensure there is not a
disruption in your child’s therapy schedule. You may be asked to supply freshly laundered clothing in a sealed plastic
bag that your child may put on before therapy. Also, we may seal your child’s belongings in a plastic bag upon arrival at
the clinic.
Q: What happens if there is an emergency?
A: In the case of an emergency (e.g., unconsciousness, diabetic shock, stroke or TIA, seizure or any other medical
condition deemed to be an emergency by a Therapist or Crossway staff member), 911 will be called and you the parent
will be notified. Any emergency medical services (ambulance, etc.) given to your child will be the financial responsibility
of the parent and/or guardian.
